Please read the terms and conditions before using My Robot Monkey services.
Any complaints or queries about the conduct of MRM or the privacy policies themselves can be emailed to firstname.lastname@example.org
Acceptance of Ts & Cs:
The following terms and conditions of My Robot Monkey are accepted by the customer via payment, whether full or in part and/or the continued use of My Robot Monkey services, advices and information or any ongoing communication.
Customer responsibility & additional costs:
You must provide to My Robot Monkey all relevant information needed to complete said task. If the information is not provided on time or is in a complicated form with extra links, third party communication or unfinished content, you may incur an extra cost or be refused.
Complex and intricate designs or website code work, as well as excessive reviews and changes may incur an extra cost.
Throughout the process any work will need to be reviewed or edited by you, these edits need to be in one simple, clear form to ensure nothing is miscommunicated. When a website goes live or the finished product is handed over to you in final copy form this signifies that the task is complete. It is your responsibility to check over and thoroughly review your website or design work, checking for any errors. Once you sign it off and indicate that you are happy with it then after that point, any changes or ongoing work may incur additional charges.
Intellectual property rights:
It is your responsibility to ensure that all material provided to MRM by you or anyone on your behalf does not breach the copyrights or intellectual property rights of any other parties and you indemnify MRM against any action taken against MRM by said other party.
Website Specific conditions:
During the process of completing your project/s My Robot Monkey is likely to request domain name and hosting information from you. This information, once received by MRM may be edited, re-directed or parts removed or replaced in order to proceed. By giving MRM your information you authorise MRM to make any changes we deem necessary. Such edits to these accounts will potentially disrupt any existing websites, email addresses and/or other services for a short time.
When a website goes live you must do a final review of the functionality of any processes, auto email forms, rotating images, check out, payment, etc to ensure it is as you intend your customer to experience it. Any mass media, bulk mail outs or expected spikes in web traffic must be communicated to MRM staff at least 72 hours prior so that MRM can assess and manage potential impacts on the infrastructure.
In the case that you distribute, condone or publish any illegal, immoral or offensive product, imagery or information through your site. And/or if you breach or are accused of breaching any third party’s intellectual property rights or other rights your site may be suspended or shut down pending investigation or removal of the offensive material.