We posted a blog earlier on “Online stores are changing the way we shop”. To follow on from that, we now explore how trends are changing within the online space. In our previous blog we explained how online shopping and online pre buy research are increasing significantly, leaving some traditional bricks and mortar retailers in the dust. Now we discover the biggest trends to be aware of for optimising your eCommerce business in 2015. Overwhelmingly customers are shopping on the go from mobile phones and are using social media to inform and facilitate these purchases.
- 1/3 of online purchases are now made from a mobile device.
- Social media has become a big player in the eCommerce sphere with an overwhelming growth in conversions from social media of 202% in 2014 alone!
- 24/7 shopping: In traditional retail the store is closed for around 16 hours in every 24. But an online retailer is always open! Customers are responding to this, they shop at work, before they go to sleep at night and on those lazy Sunday afternoons.
So what does this mean for your eCommerce business?
It means that mobile friendly websites are no longer an option but a necessity, it also means that “mobile friendly” may not cut it, it is now time for “mobile optimised”.
If you haven’t already then 2015 is absolutely the year to embrace social media! Social media (SM) has become a serious player and SM marketing is equally, if not more important in some industries than more traditional forms of marketing. Social media platforms are becoming so much more than a place for people to gather and chat online, they are the places where decisions are made and social recommendations count for a lot.